The biggest difference between ordering through Amazon versus Casemade is the way returns work. Orders purchased through Casemade’s website come with a 12 month guarantee and all customer support will be handled by the Casemade team. For Casemade returns, we will offer a return shipping address and as soon as the case is received back we will process your full refund.
Cases purchased on Amazon also come with a 12 month guarantee. By purchasing through Amazon, all customer service, including returns and exchanges, will go through Amazon Customer Support. In the event of a return, Amazon will help arrange sending the case back to one of their centres.