About Us

THE CASEMADE STORY

Casemade is a critically acclaimed brand of leather phone and tablet cases. We have been featured by the likes of Macworld, PC advisor and Digital Trends and have continued to grow in popularity largely through word of mouth and third-party recommendations.

We set up Casemade back in 2014 because we were sick and tired of large companies producing sub-standard cases. As leather aficionados we wanted a beautiful leather case to complement our phones, we couldn’t find one in the market and so Casemade was born with the mission of providing one.

We stand out from our competitors by offering excellent quality cases, round the clock customer service, good after sales care and a generous warranty.

The Casemade Guarantee

We offer all our customers a 12 month guarantee to show the confidence we have in the durability and longevity of all the cases we sell.

Casemade warrants to the original purchaser that it’s products are free from any defects in materials and workmanship.  This is a 12 month warranty which begins at the date of purchase.

The warranty will cover your product under the following conditions:

  • Any defect due to a genuine manufacturing fault causing the case to become unfit for purpose.
  • You are the original purchaser of the product from the Casemade website.
  • Casemade is still an actively trading company.

Conditions under which the warranty is not valid:

  • General wear and tear to the product.
  • Accidental damage – this includes misuse and improper care taken with the product.

Delivery at Casemade

We offer FREE standard delivery on all orders in the UK.

We test, hand pack and dispatch every order within one working day. UK orders usually arrive within 24 hours of being dispatched.

International Shipping

European orders – Please allow 4-6 working days for delivery

Rest of the World – Please allow 5-8 working days for delivery

US Shipping

We ask that US customers please use our US Site to benefit from cheaper, faster shipping options – Visit the US Site

Returns at Casemade

Here at Casemade we believe in looking after all our customers.  If for any reason you would like to return one of our cases then we would be more than happy to provide you with a full refund, no questions asked. Simply return your case in original condition within 14 days of ordering to our return address for a simple, hassle free refund.

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Shopping from Canada?

We recommend that our Canadian customers use amazon.com to benefit from faster shipping from the US.